Tech Tea Newsletter

November 2024

Author

Heather McLean
November 20, 2024

Welcome to the first sip of Tech Tea!

We're here to bring you the hottest deep dives into emerging tech trends, served fresh and easy to digest. Each issue will cover a cutting-edge topic, featuring insights from industry experts, handy tips and tricks to up your tech game, and exclusive access to deeper dives for when you’re thirsty for more. So grab your favorite brew and get ready to stay ahead of the curve with Tech Tea!

Wouldn’t you love to have a personal concierge?

Today, we’re serving up the scoop on NextGen AI Chatbots — the smarter, industry-tailored AI solution you never knew you needed. Oh, and stick around for a killer AI tip that’ll boost your productivity. Let’s dive in!

Regular chat bots suck, right? They’re slow and never seem to be able to answer your question. Imagine a chatbot so smart, it feels like it was born and raised in your company. That’s what NextGen AI Chatbots are all about. Unlike traditional chatbots that stumble over niche queries, NextGen AI Chatbots are designed with specialized knowledge tailored to your business and your customers, whether it’s healthcare, finance, retail, or beyond. Think of them as a virtual expert on your company and your products, always ready to deliver accurate, conversational responses that make your business shine.

This next generation of AI chatbots leverage Vertical GenAI which utilizes a narrower and more specific concentration of information for the task at hand. It leverages data provided by your organization curated by your experts so you can be confident the user experience is highly personal and data-driven — at the speed of real-time processing.

The goal of this chatbot is to drive sales. Does it know Product information? Yes, deeply. Customer information and buying patterns? Yep, that too, and with a conversational layer powered by a Large Language Model that is kept separate from your proprietary data.

Why should your business care about NextGen AI Chatbots?

Here’s the Tea:

  • Drive Sales: Give you customers a conversational tool to find the right products using deep knowledge of them and your business and put that sale in the cart!

  • Industry-Specific Expertise: No more generic, cookie-cutter conversations. Vertical GenAI chatbots are training on the lingo, trends, and nuances of your specific industry. That means smarter interactions and more satisfied customers.

  • Enhanced Customer Experience: Customers expect fast, accurate answers. By leveraging deep industry knowledge, Vertical GenAI chatbots minimize frustration and keep interactions smooth and efficient.

  • Increased Efficiency: Automate repetitive tasks and streamline processes, freeing up your human team to focus on strategic work. Your business becomes a well-oiled machine, powered by AI.

  • Faster Time to Value: Our Vertical GenAI solution is easy to deploy an customize, reducing the learning curve and delivering results quickly. Your team will be up and running before you’ve finished your next cup of coffee.

Taking The Next Step

At McLean Forrester we take Vertical GenAI to the next level. Our NextGen AI chatbots aren’t just intelligent; they’re practically geniuses in your field. With customizable features, seamless integration, and a focus on security and compliance, our NextGen AI Chatbots are built to transform your customer engagement and internal operations.

Proof-of-concept in just 8 weeks! 

Check out our latest Podcast: 

NextGen AI Chatbots That Don’t Suck

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